Terms of Service

Terms & Conditions

Last updated: 09/10/2025

1. Who We Are

This website is operated by WineStoragePros Ltd (“we”, “us” or “our”).

Contact:
Email: info@winestoragepros.com
Address: 48 West George Street, Office 2/3, Glasgow G2 1BP, United Kingdom

By using our website or placing an order, you agree to these Terms & Conditions.

2. Using Our Website

You must be at least 18 years old (or the legal age of majority in your country) to make a purchase.

You agree not to use this website for any unlawful purpose or in a way that could harm our reputation or disrupt our service.

We may refuse service, cancel orders, or restrict access if you breach these terms.

3. Our Products & Services

Product descriptions, prices, and availability may change without notice.

We try to ensure all information on our site is accurate, but errors may occur. We’ll correct any errors as soon as possible.

Images and colours may vary slightly depending on your device or monitor.

4. Orders & Payment

We may refuse or cancel orders, for example if a product is unavailable or there is a pricing error.

You must provide accurate contact, billing, and delivery details so we can complete your order and contact you if needed.

All payments are processed securely through our payment providers.

5. Refunds, Returns & Your Legal Rights

Your purchase is covered by our Refund & Returns Policy, available here: https://winestoragepros.com/pages/delivery-returns

Nothing in these Terms affects your legal rights.
Under the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement if goods are faulty, not as described, or not fit for purpose.
For most online purchases, you also have a 14-day cooling-off period to change your mind.

6. Prices & Changes

Prices include VAT where applicable and may change without notice.

We may update, suspend, or discontinue products or services at any time.

7. Third-Party Services & Links

Our website may include links or tools provided by third parties (such as payment processors or analytics providers).

We are not responsible for their content or privacy practices. Please review their own terms and policies before using them.

8. Your Content & Feedback

If you share comments, reviews, or suggestions, you give us permission to use them for business purposes such as marketing or improving our services.

You must not post unlawful, misleading, or offensive content.

9. Our Liability

We provide our website and services “as is” and “as available.”
To the fullest extent permitted by law:

We are not responsible for indirect or consequential losses (such as lost profits or lost data).

Our total liability for any claim will not exceed the price you paid for the product or service concerned.

We do not exclude or limit liability where it would be unlawful, including for:

Death or personal injury caused by negligence.

Fraud or fraudulent misrepresentation.

Your statutory consumer rights.

10. Indemnity

You agree to indemnify and hold harmless WineStoragePros Ltd, its officers, employees, and partners from any claim arising out of your misuse of our website or breach of these Terms.

11. Privacy & Cookies

Your personal information is handled according to our Privacy Policy and Cookie Policy, available on our website.
You can manage non-essential cookies through our cookie settings.

12. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes will be handled by the UK courts.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always appear on this page.
By continuing to use our site after changes are posted, you agree to the updated terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:
info@winestoragepros.com
WineStoragePros Ltd, 48 West George Street, Office 2/3, Glasgow G2 1BP, United Kingdom